A number of customers have opened support cases regarding sftp file transfer errors and failures.

Most of the time the failure is due to file paths. When using sftp for input & output file locations in your job requests, the file path you specify must be the full, absolute path to the file, not a location relative to the home directory of the sftp user you connected as.

For example, if you connect to your server as user sftpuser, instead of a shorthand location like sftp://f1.vidfiles.com/output.flv, you must specify sftp://f1.vidfiles.com/home/sftpuser/outfile.flv

You do not need to do this for regular FTP. You case use relative paths with regular FTP.