Flix Cloud is experiencing slow job processing & response times. We’re looking into it & will post reports as we learn more. Sorry for the inconvenience.

[UPDATE 11:52AM EST] We’re back up but slow. Accepting job requests, but with a limited number of workers. Hopefully be able to ramp up workers through the afternoon.

[UPDATE 11:43AM EST] We found multiple instanced of our queue scripts running on the DB server. These may have contributed to high CPU load.

[UPDATE 11:27AM EST] Our suspicion is that there is an outer_join query somewhere in the system keeps throttling the database. We had to block incoming jobs to try & locate the problem query.